matejl is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your own data — all in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
// Last Updated: 1 January 2026The key principles behind how matejl handles your personal data.
matejl only collects the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake — every data point we hold has a clear, documented purpose.
All data transmitted between your device and the matejl platform is protected by 256-bit SSL encryption. Your personal information, payment details, and account credentials are never transmitted in plain text. Security is built into every layer of the platform.
matejl does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely to operate the platform, comply with Philippine law, and improve your experience as a matejl player.
matejl's data practices are fully aligned with the Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules of the National Privacy Commission (NPC) of the Philippines. Your rights as a data subject are recognised and upheld.
You have the right to access, correct, delete, and port your personal data held by matejl. You can also object to certain types of processing. These rights can be exercised by contacting matejl's Data Protection Officer at any time through our support channel.
matejl retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Philippine law and PAGCOR regulations. Once the retention period expires, data is securely deleted or anonymised.
Your Privacy Matters: This Privacy Policy applies to all personal data collected by matejl through the matejl.co website, mobile application, and any related services. By using the matejl platform, you acknowledge that you have read and understood this Policy.
matejl ("we," "us," "our") operates an online betting and gaming platform accessible at matejl.co, serving Filipino players across the Philippines — from Metro Manila and Cebu to Davao, Iloilo, and beyond. As part of operating this platform, we collect and process personal data about our players, visitors, and prospective users.
We take our obligations as a personal information controller seriously. This Privacy Policy is designed to give you a clear, honest, and complete picture of how your personal data is handled when you interact with matejl. We encourage you to read it in full. If you have questions about any part of this Policy, our Data Protection Officer is available to assist you.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and matejl.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, matejl is the personal information controller in respect of the personal data collected through the matejl platform.
matejl has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. The DPO can be contacted through the support channel detailed in Section 15 of this Policy.
matejl is registered with and operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). Our data practices are subject to both PAGCOR requirements and the oversight of the National Privacy Commission (NPC) of the Philippines.
matejl collects the following categories of personal data, depending on how you interact with the platform:
Sensitive Personal Information: Copies of government-issued IDs submitted for KYC purposes are classified as sensitive personal information under RA 10173. matejl applies heightened security controls to this category of data and limits access to authorised compliance personnel only.
matejl collects personal data through the following means:
matejl processes your personal data on the following legal bases under RA 10173:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| KYC identity and age verification | Legal obligation (PAGCOR / RA 10173) |
| Payment processing and transaction records | Performance of contract; legal obligation |
| Anti-money laundering screening | Legal obligation (AMLA, RA 9160) |
| Fraud detection and platform security | Legitimate interest |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
| Customer support communications | Performance of contract |
| Marketing and promotional communications | Consent (opt-in) |
| Platform analytics and improvement | Legitimate interest |
matejl uses the personal data we collect for the following purposes:
To create and manage your account, process deposits and withdrawals in Philippine Peso (₱), verify your identity and age (21+ requirement), deliver the games and betting services you use, and provide customer support when you need it.
To fulfil our obligations under PAGCOR regulations, the Anti-Money Laundering Act (RA 9160 as amended), the Data Privacy Act of 2012 (RA 10173), and any other applicable Philippine laws. This includes filing mandatory reports with the Anti-Money Laundering Council (AMLC) where required.
To detect, investigate, and prevent fraudulent activity, account takeovers, bonus abuse, money laundering, and other prohibited conduct on the matejl platform. This includes automated monitoring of betting patterns and transaction behaviour.
To monitor player activity for signs of problem gambling, enforce self-exclusion requests, apply deposit and loss limits, and comply with PAGCOR's responsible gaming requirements. matejl takes its duty of care to Filipino players seriously.
To send you transactional communications (account confirmations, withdrawal notifications, security alerts) and, where you have opted in, promotional communications about matejl offers, new games, and platform updates. You may withdraw your consent to marketing communications at any time.
To analyse aggregated, anonymised usage data to improve the matejl platform, optimise game performance, and enhance the overall player experience for our Filipino user base.
matejl does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Third-party vendors who assist in operating the matejl platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BDO, BPI, Metrobank), fraud detection services, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on matejl's instructions and in accordance with RA 10173.
PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law, court order, or regulatory direction. matejl will not disclose more data than is strictly required to satisfy the relevant legal obligation.
In the event of a merger, acquisition, or sale of all or part of matejl's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new controller before the transfer takes effect.
No Cross-Border Transfers Without Safeguards: Where matejl engages service providers located outside the Philippines, we ensure that appropriate contractual safeguards are in place to protect your personal data to a standard equivalent to RA 10173, as required by NPC regulations.
matejl uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | Session |
| Functional | Remembering your language, currency, and display preferences | Up to 12 months |
| Analytics | Aggregated usage statistics to improve platform performance | Up to 24 months |
| Security | Fraud detection, bot prevention, and suspicious activity monitoring | Session / 30 days |
Strictly necessary cookies cannot be disabled as they are essential for the platform to function. You may manage functional and analytics cookies through your browser settings. Note that disabling certain cookies may affect your experience on the matejl platform.
matejl retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | 5 years after account closure | PAGCOR / AMLA requirement |
| KYC documents | 5 years after account closure | Legal obligation (RA 9160) |
| Transaction records | 5 years after transaction date | Legal obligation (AMLA) |
| Betting and game history | 3 years after account closure | PAGCOR requirement |
| Support communications | 2 years after resolution | Legitimate interest |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation (RA 10173) |
| Technical / log data | 90 days | Security / legitimate interest |
matejl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, matejl will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173.
Your Role in Security: You are responsible for keeping your matejl account credentials confidential. Never share your password with anyone. matejl staff will never ask for your password. If you suspect your account has been compromised, contact support immediately.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by matejl:
To exercise any of these rights, please contact matejl's Data Protection Officer using the contact details in Section 15. We will respond to all valid requests within thirty (30) calendar days. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.
The matejl platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gambling in the Philippines. matejl does not knowingly collect personal data from individuals under the age of 21.
If matejl discovers or is notified that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any funds will be returned to the payment source. If you believe a minor has registered on the matejl platform, please contact our support team immediately.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. matejl supports responsible gaming at every level, starting with strict age enforcement.
matejl's primary data processing infrastructure is located within the Philippines. In certain circumstances, personal data may be processed by service providers located in other countries — for example, cloud infrastructure providers or specialist KYC verification platforms.
Where such cross-border transfers occur, matejl ensures that:
matejl does not transfer personal data to countries that do not provide adequate data protection without first implementing the safeguards described above. You may request information about the specific safeguards applicable to any cross-border transfer by contacting our Data Protection Officer.
matejl may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When we make material changes, we will notify you by posting a prominent notice on the matejl platform and, where appropriate, by sending an email to your registered address.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how matejl protects your personal data.
Your continued use of the matejl platform following the publication of any update to this Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree with any changes, you may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by matejl, please contact our Data Protection Officer. Our DPO is available to assist you with data subject rights requests, privacy complaints, and general data protection enquiries.
You may reach the matejl Data Protection Officer at the following email address (plain text — not a clickable link):
For general support enquiries, you may also contact our 24/7 support team at (plain text — not a clickable link):
If you are not satisfied with matejl's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing RA 10173.
matejl is built for Filipino players who value both great gaming and genuine data protection. Register today and enjoy fast GCash payouts, a wide game selection, and a platform that keeps your personal data safe. 21+ only — play responsibly.
// 21+ only · PAGCOR-compliant · RA 10173 compliant · Play responsibly